Mobile Apps for Field Services

What are Mobile Apps for Field Services?

Facilities management by nature is a mobile activity. The problems and the assets are out in the field and technicians need real-time information to be efficient. Over the last 30 years, mobile technology made incredible advances in the breadth and speed of information that is available to facilities staff. In this day and age, a technician can expect to be able to retrieve equipment documentation or see the work order history of a particular room or asset, all in a few seconds. Field Service Apps also promote excellent customer service by relaying updates from the technician to the service request, helping to keep the customer informed. Mobile applications can be applied to a variety of field tasks such as work order fulfillment, asset inventory and verification, and inspection.

Real-Time
Updates

Eliminate
Paper

Reduce
Data Entry

Leverage Device
Capabilities

Improve
Customer Service

Accurate
Timesheets

Support
Field Operations

Order Parts
from Field

Our Unique Approach

A Family of Mobile Apps

FacilityForce Perform is a family of purpose-built mobile applications designed to make your mobile workforce more productive:

Perform Work
Perform Inventory
Perform Asset Management
Perform Material Requests
Perform Material Receiving
Perform Capital Improvement

Packed with Capabilities

FacilityForce Perform is packed with capabilities such as work orders in the field (updating status, tracking time, ordering parts, etc.), verifying the location of assets, performing inspections, streamlining your warehouse operations, monitoring capital projects, doing meter readings and more.

Improve Mobile Productivity

Designed to make your field workers more productive, FacilityForce Perform has convenient features such as the ability to: scan QR and Barcodes to quickly access data, take pictures to attach in the system, start/stop a time clock to track time on the job, order parts from the job site, access documents (including PDFs) related to a work order and so much more.

Keep Everyone Informed

The FacilityForce Perform apps ensure that everyone remains in-sync as to the status of work - field technicians can easily view related work order phases and your work control staff stay informed through the real-time work order notes log. Plus, if you're using FacilityForce Engage, your team (including field personnel) can be in direct contact with the original requestor.

End-to-End Solution

FacilityForce provides a comprehensive, end-to-end solution for facilities management including the ability to:

Capture complete details via a sophisticated online request engine (Engage),
Enable map-centric asset management with the embedded power of Esri ArcGIS (Locate),
Route requests according to your business processes for approval, schedule and allocate the necessary resources (Operate),
Dispatch to field personnel who use mobile apps to locate the job, order parts, log time and complete the work (Perform),
Track complete costs and performance metrics across your organization (Analyze),
Leverage standardized tools to streamline processes and exchange data with other systems (Automate).

Testimonials

We have turned inefficient and outdated government processes spread across loose excel files, on multiple staff computers, into a reliable centralized location with data viewable by all of our executives at any time.

Thomas Miller - Chief Real Estate Officer

We now have one place to see a complete picture of all our properties' and assets' true cost burdens.

Tim Corbett - Chief Deputy Director

FacilityForce's AssetSync has enabled us to institute a very streamlined process. Our field techs love it and it's saved us a significant amount of time and money.

Mobile Apps for Field Services

What are Mobile Apps for Field Services?