Facilities Workflow Software routes service requests and tasks to the right people for approval, further decision making and for task completion. Facilities Service Workflows evaluate the facts of the request or task and route it accordingly, based on rules and decision points. Many organizations have complex business processes to support good decisions, financial controls or manage risk. Because these processes are understood and repeatable, a workflow solution can be programmed to recognize the key elements of the request and initiate a predictable workflow.
The workflow engine in Engage Requests is incredibly sophisticated and allows you to:
Engage Requests is a user-friendly, integrated facility service request solution that improves communication across your organization and speeds up request to resolution.
Engage connects the requester, facilities department, and technicians in the field for each service request. The system creates clarity and enables near real-time communication, so everyone remains in the loop as work is planned, scheduled, and executed.
FacilityForce provides a comprehensive, end-to-end solution for everything facilities including the ability to:
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