FacilityForce Operate

Your comprehensive, enterprise solution for everything facilities-related in your organization.


What is FacilityForce Operate?

FacilityForce Operate is the core integrated workplace management system (IWMS) or as we call it, facilities resource planning (FRP) system that offers key components such as Operate Property & Assets, Operate Space, Operate Work, Operate Capital Improvement, Operate Utility Billing, Operate FCA & Strategic Planning and dozens of other optional modules to build a comprehensive solution tailored to your organization's exact needs. FacilityForce Operate is the back-end, enterprise solution used by personnel in facilities, real estate, maintenance, space, capital planning, energy, finance, and related functional areas to achieve your organization's business and strategic goals.

Operate Property & Assets

Operate Property & Assets is a foundational component of the FacilityForce solution that enables facilities professionals and real estate managers to oversee every aspect of their portfolio, including real estate database management, lease management and tracking, property management and accounting, and maintenance management and budgeting.

Operate Space

Operate Space is a key component of FacilityForce that provides accurate data to pinpoint the total cost of owned and leased space across an organization. Operate Space supports metrics that enable you to compare your organization to others based on established standards, and it allows you to accurately measure space and track space utilization organization-wide.

FacilityForce Software & Services Catalog
Software & Services Catalog

Operate Work

Operate Work is a key component of the FacilityForce solution that manages every aspect of your facilities operations and maintenance. With Operate Work, your organization can reduce improve operational efficiency, reduce costs, extend the useful life of assets, minimize equipment downtime, and manage the total cost of ownership for facilities and assets organization-wide.

Operate Capital Improvement

Operate Capital Improvement is a key component of FacilityForce that helps organizations increase fiscal controls and improve financial accountability for capital projects, reduce their risk profile through improved regulatory compliance, and streamline capital planning and management processes to reduce CAPEX and improve rates of return from capital investments. Operate Capital Improvement tightly aligns capital planning and facilities maintenance, improving access to shared data, reducing costs, and promoting greater transparency across an organization.

Operate Energy & Utility Chargebacks

Operate Energy & Utility Chargebacks is a key component of FacilityForce that leverages a unique feature set enabling organizations to manage all their utility chargebacks (internal billing/allocation), identify energy inefficiencies and squeeze greater savings from their current energy management program by blending energy management and feature-rich business intelligence in a single, fully-integrated package.

Operate Modules & Options

Asset Reservations FCA & Strategic Planning Lease Management
AssetSync OperateCAD, Planning & Revit SSO
Automate Engine, BPs & DCs GIS SpaceSync
COBie Hazardous Material Sustainability
Estimating Keys Team Scheduler


Key Benefits

Drive Efficiency & Save Money

Drive Efficiency
& Save Money

Improve Customer Satisfaction

Improve Customer


Fully Integrated;
Eliminate Silos


Split Funding
& Chargebacks

Extend Useful Life of Assets

Extend Useful
Life of Assets

Integrate Condition Assessment

Integrate Condition

Facilities Strategic Planning

Strategic Planning


Align Organization
to Goals

Where FacilityForce Operate Excels


Integrated Solution

The best integration is "no integration", meaning everything you need resides in a single software platform as opposed to integrating disparate systems. FacilityForce is designed from the ground up to use a common database of properties and assets, which provides a seamless experience across the board.

Whether or not you leverage them all, the fact that FacilityForce offers real estate & lease management, space management, maintenance & operations, capital planning & project management, and energy management means room for growth.


Define Your Physical Environment

Define your entire physical environment in a flexible, configurable system including all properties / land, buildings & rooms, systems & components, parks & trees, lakes / ponds, equipment, durable goods, fleet vehicles, roads & bridges, signs, etc.

The Operate Property & Assets module in FacilityForce helps you manage your entire portfolio of real estate.


Visualize Your Space

FacilityForce's Operate Space helps you optimize the use of your physical space, maximizing occupancy and getting the most from this expensive asset.

  • Floorplans in Operate show detailed space information visually, and also identify rooms to support asset location.
  • Any data in Operate can also be used in AutoCAD drawings within the OperateCAD tool to provide a variety of graphic reporting options on a floorplan, a stack plan and a composite plan.
  • Provide interactive floorplan graphics to your customers with Engage Space.


Planned Preventive Maintenance

FacilityForce Operate provides a proactive and systematic way to stay on top of your preventive maintenance (PM). Simply establish your preventive maintenance standards, create templates that define the details of the work to be performed including frequency and required materials, and then let the PM Generator do its magic creating preventive maintenance work orders that ensure you maximize the useful life of your assets.


Detailed Work Orders

The Operate Work module in FacilityForce helps you track the status and cost of work requests across your organization. Work orders can be for planned or corrective work, and have any number of phases that break a work project into segments performed by various tradespeople from different shops.


Tracking Condition & Deficiencies

The condition of assets and their systems is just another perspective of the information that should be collected about an asset. It is traditionally a milestone reading, often done by a third party, and usually only captured on a periodic basis (every 3-5 years). Depending on the timing of that reading, large gaps can occur and the true condition of the asset might not align. FacilityForce's approach is to merge the condition information with typical asset information.


Strategic Capital Planning

FacilityForce's Operate Capital Improvement tightly aligns strategic capital planning, capital projects and facilities maintenance, creating a lifecycle of: needs assessment > investment planning > project selection and funding > project execution, which leverages shared data, reduces costs and promotes greater transparency across the organization.


Energy Cost Recovery

The Operate Energy & Utility Chargebacks module in FacilityForce accurately tracks utility costs, the cost of distribution systems and the maintenance of those systems to capture total energy costs for recovery. The system allows you to define any utility meters and even virtual meters to properly allocate costs to agencies, departments or divisions within your organization.


Strategic Facility & Asset Planning

FacilityForce takes a holistic approach to facility and asset management, handling everything from commissioning and deploying assets, to preventive and corrective maintenance, to condition assessment and identification of deficiencies, to capital planning and improvement projects, and more. Going beyond traditional enterprise asset management (EAM) software, the FacilityForce integrated solution provides a complete picture of facility and asset costs, condition, deficiencies and expected life in order to strategically plan for your organization's mission and growth. 


Make Better Strategic Decisions

Our Asset Inventory and Capital Budgeting Solution seamlessly integrates facility and asset management with capital planning using an extensive range of tools and mobile apps under a single, unified software platform. The solution allows you to store both asset lifecycle and deficiency data within our industry-leading, integrated system. Now, accurate, real-time asset and assessment data makes data-driven, long-range strategic planning and budgeting a reality.


Define Your Scope

FacilityForce is an enterprise application that can be deployed as narrowly or as broadly as you'd like, meaning you can use it within a single department, across multiple agencies or deploy it organization-wide (i.e., entire city/county/state/federal agency).

Some customers start with a single department (such as general services, facilities) and find they can easily add real estate, capital construction, transportation, health, education, corrections, parks and more. Ultimately, broader scope can be a force multiplier as greater visibility across a portfolio leads to better alignment with organizational goals.


End-to-End Solution

FacilityForce provides a comprehensive, end-to-end solution for facilities management including the ability to:

  1. Capture complete details via a sophisticated online request engine (Engage),
  2. Enable map-centric asset management with the embedded power of Esri ArcGIS (Locate),
  3. Route requests according to your business processes for approval, schedule and allocate the necessary resources (Operate),
  4. Dispatch to field personnel who use mobile apps to locate the job, order parts, log time and complete the work (Perform),
  5. Track complete costs and performance metrics across your organization (Analyze),
  6. Leverage standardized tools to streamline processes and exchange data with other systems (Automate).


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