FacilityForce Hosting Services

What are FacilityForce Hosting Services?

Application Hosting Services is a software as a service (SaaS) solution that enables customers to adopt and deploy a software application like FacilityForce entirely from a remote cloud infrastructure. By leveraging our hosting services, you can minimize your internal IT costs (for specialized resources and computer infrastructure), eliminate the administrative burden, minimize your risk and secure guaranteed uptime.

Minimize
Dependence on IT

Eliminate
Hardware Costs

Uptime
Guarantee

Patches & Updates
Covered

Automated
Backups

Secure
Infrastructure

Mitigate
Risk

Use Latest
Technology

Focused on Achieving Your Goals

Success-Focused Process

Our Hosting Services are a key element in our process approach to delivering professional services with customer success at the center of it all. Our various teams (including sales, service, technical services, custom development, customer care and account services) all work with your customer success manager who serves as a consistent contact and advocate for your success throughout the process.

Invested in Your Success

We believe that our success as a software company depends entirely on your success with our software solutions. As such, we have a vested interest in helping you achieve your strategic and business goals. Our professional services can help ensure long-term success for both of us, by ensuring a solution fit to your business needs, driving user acceptance and adoption, and keeping it all running smoothly with technical and support services.

FacilityForce's professional services team is made up of project managers experienced in all aspects of facilities management. Leveraging industry best practices, we work with your organization to streamline and improve all aspects of your business processes in harmony with the design intent of our software.

You're Part of the Family

We believe in treating customers like family, including values like commitment to our relationship, being here for you (stability), respect for your needs and goals, appreciation for our relationship, and a promise to resolve conflict fairly. Although we do this in our everyday course of business, one of the best ways to immerse yourself in the family feel is to join us at an annual Users Conference, where we get the chance to spend some quality time with customers face-to-face.

Collaborative Product Development

We don't just develop software in a back room and 'hope' that it meets your needs. Instead, we engage and work collaboratively with our customer base to enhance and develop new software solutions that solve real-world problems. We routinely create Customer Advisory Boards (CABs) and Special Interest Groups (SIGs) to design and validate software enhancements and new product development before we bring it to market, which ensures the need and value of our products to customers.

Testimonials

For us the value and empowerment centered around FacilityForce not only standardizes business process across multiple business units and agencies but more so gives us a depth of clarity as owners now and into a new predictable future. A future where we have a high resolution view of our environment and are moved to make effective decisions as owners improving our economic position on behalf of those we serve.

Chief Deputy of Public Works

We deal with multi-agency tenants where some of the work is billed service, which goes against the other agency's budget line items, and some of it comes out of our budget for certain services, and FacilityForce was able to handle this right out-of-the-box. Other CMMS providers we looked at didn't have anything near what we needed out-of-the-box and although they said they could do it, they had nothing in place to show us they could do it.

Director of Facility Management

The great progress and accomplishments thus far were only made possible by the excellent work of our joint project teams and the outstanding teamwork and collaboration of their members. We'll continue to work with FacilityForce on the implementation of more modules and we look forward to this continued great partnership that we've built with FacilityForce.

FacilityForce Hosting Services

What are FacilityForce Hosting Services?